My Work Builds Blog About Get in touch
Product Strategy & 0→1 Growth & Monetisation Product Marketing & GTM AI · APIs · Cloud

Shivangi
Tripathi

I build products, and the systems that make them grow. I bring product strategy, growth, and go-to-market together. I define who we are building for and what problem is worth solving, then shape the product, positioning, pricing, activation, and retention around it. My best work happens where market insight, product decisions, and user behaviour meet.

Shivangi Tripathi
150K+
Users scaled
$2M+
ARR contributed
Product Strategy AI & API Products ICP Definition & Segmentation Growth & Monetisation Positioning & GTM Lifecycle & Retention Product Strategy AI & API Products ICP Definition & Segmentation Growth & Monetisation Positioning & GTM Lifecycle & Retention

What I own

Product Strategy & 0→1

I turn ambiguous customer, market, and technical problems into products, from consumer experiences and AI systems to APIs, cloud infrastructure, and identity platforms.

Growth & Monetisation

I design activation, retention, pricing, lifecycle, and experimentation systems that move users from first value to repeat usage and revenue.

Positioning & Go-to-Market

I define ICPs and buyer segments, shape positioning and category narratives, and carry them through launches, content, sales enablement, and the feedback loops that influence what gets built next.

Technical Product Marketing & Content

I translate complex products across AI, APIs, identity, and infrastructure into positioning, developer-facing messaging, technical content, comparisons, category education, and launches without flattening the technical detail.

Enterprise Product Marketing

I shape enterprise GTM around ICPs, buying groups, security and integration requirements, packaging, proof points, competitive positioning, and the narratives needed to move technical products through longer, multi-stakeholder buying cycles.

Sales Enablement

I turn product, market, customer, and competitive insight into pitch narratives, battlecards, objection handling, use-case briefs, ROI stories, competitive one-pagers, and account-specific messaging that help sales explain where the product wins and why.

About Shivangi

I am a product leader who has always owned more than the roadmap. I started in product marketing, learning how to identify the right customer, understand what they value, and shape how they adopt and pay for products. That foundation has stayed with me as I moved deeper into product, defining ICPs and buyer segments, shaping positioning, building 0→1 products, designing activation and monetisation systems, and carrying launches through adoption and retention.

My edge is holding both ends at once: the market and the product, the architecture and the experience, the API contract and the user motivation, the data signal and the human reason behind it. I move from deciding who we are building for and what problem is worth solving to shaping what gets built, how it reaches the market, and why users keep coming back.

Career & Scope

  • Squark.cloud Cloud infrastructure, AI SRE, product and growth strategy
  • MonoCloud Identity, API authorization, agent/workload identity, product strategy & GTM
  • VoyceMe AI storytelling, generation infrastructure, APIs, product & GTM
  • Quso.ai AI SaaS, lifecycle, pricing, monetisation & product growth
  • Tickertape Consumer fintech, growth, launches & premium monetisation
  • HubSpot Sales Hub & Service Hub, positioning, launches & multi-channel product marketing
  • DeHaat Rural product adoption and localisation
  • Classplus SaaS product marketing, activation & educator growth

My Process

  • Define who and what before building ICP, buyer segments, market context, and the problem worth solving
  • Watch behaviour before forming conclusions Funnels, cohorts, session replays, customer conversations, and support patterns
  • Turn evidence into a product bet A clear outcome, hypothesis, scope, trade-offs, success metrics, and the smallest credible test
  • Build the product and GTM together Experience, positioning, pricing, launch, sales enablement, lifecycle, and instrumentation
  • Own the full problem Activation, adoption, retention, monetisation, and post-launch iteration
  • Go deep enough to make the right call AI pipelines, APIs, identity systems, and cloud infrastructure

Outside the Product

  • Certified SCUBA diver most at peace 18 metres under
  • Trained Bharatiya Classical singer riyaaz keeps me grounded
  • Digital artist I make art the same way I make products: from scratch
  • Spiritual at the core I feel divinely blessed
  • Fiction & fringe science parallel universes, quantum mechanics
  • Dog mom to two golden retrievers and a husky (Maximus, Loki and Perseus)
  • Chai over everything non-negotiable, no exceptions

Products I built to solve problems I kept running into

I scope, design, and vibecode small products across content, launches, sales, and product marketing. Three are open source.

View GitHub profile ↗
Open SourceCMS · SEO

Open Blog CMS

A Payload 3 and Next.js CMS built for non-technical marketing teams, with SEO capabilities built into the publishing workflow.

Next.jsPayload 3Content Systems
View on GitHub ↗
Open SourceAI · Launches

PH Scry

An AI assistant that studies historical Product Hunt launches, recommends launch strategy, identifies relevant supporters, and creates launch playbooks with post-launch analysis.

AI AssistantProduct HuntLaunch Strategy
View on GitHub ↗
Side BuildAI · Sales

Princess Artemis

An AI-powered sales enablement assistant that turns internal documentation and product resources into account-specific battlecards.

Sales EnablementBattlecardsAI
View on GitHub ↗
Open SourceGTM · Identity

Auth Detector

A prospecting tool that identifies the authentication provider used by an application, helping sales teams tailor outreach and competitive positioning.

GTM IntelligenceAuthProspecting
View on GitHub ↗

Featured Projects

01 / Product Marketing
Retention Strategy

Half Our New Subscribers Left in Month One. The Dashboard Said Everything Was Fine.

Negative net MRR churn was hiding 46.79% first-month churn. Cohort behavior exposed the problem and became an early-warning retention system.

RetentionCohort AnalysisChurn Strategy
View case study →
02 / Product
B2B Platform

Turning an Internal AI Engine Into a B2B API, and What Partners Broke

Productising an internal generation engine into a partner-ready API exposed hidden assumptions across quality, reliability, developer experience, and observability.

API PlatformDeveloper ExperienceAI
View case study →
03 / Product Marketing
Pricing & Packaging

Repricing a SaaS Product Without Breaking Conversion or Expansion

A scenario-led pricing decision balancing ARPU upside against conversion, retention, expansion, annual mix, and downside risk.

PricingPackagingScenario Modeling
View case study →
04 / Product Marketing
Monetisation

95% of Upgrade Drop-Off Happened Before Checkout

Checkout completion was healthy. The real monetisation bottleneck sat one step earlier, in getting high-intent users into checkout.

Funnel DiagnosisConversionMonetisation
View case study →
05 / Product
Consumer Product

0 to 150K Users by Following What Users Built, Not What We Designed

Behavioral signals around character ownership, message depth, UGC, and image generation reshaped the product roadmap and retention loops.

0→1ConsumerRetention
View case study →
06 / Product Marketing
Lifecycle Strategy

Building a Product Marketing Operating System Across the Customer Lifecycle

A shared operating model connecting onboarding, activation, engagement, adoption, conversion, retention, and feedback.

LifecyclePMMMetrics
View case study →
150K+
Users scaled on
Fableverse
$2M+
ARR contributed
at Quso.ai
69%
Trial-to-paid lift
via segmentation
8+ yrs
Across product, growth
& product marketing

Working artifacts

Companion pieces to the case studies: one interactive retention model and one engagement diagnostic framework.

Interactive ModelRetention · Risk

Churn Risk Scoring Model

A rule-based early-warning system translating first-month behavior into risk bands and persona-specific retention interventions.

ChurnBehavioral SignalsIntervention
Try the model →
Analytical FrameworkEngagement · Lifecycle

Engagement Metrics Framework

A diagnostic model separating session, action, value, and repeat behavior to identify where engagement is actually breaking.

EngagementValueHabit
View framework →

How I take products from problem to growth

Start with the market and the user

I define the ICP, buyer segments, and problem worth solving using customer conversations, market research, product data, and behavioural signals.

Turn evidence into a product bet

I translate what I learn into a clear outcome, product hypothesis, scope, trade-offs, success metrics, and the smallest credible version worth shipping.

Build the product and GTM together

I shape the experience, positioning, pricing, launch, sales enablement, lifecycle, and instrumentation alongside the product, not after it is built.

Learn what creates growth

I track activation, adoption, retention, and revenue to understand what is working, then improve, expand, reposition, or stop.

Background & Toolstack

Education

  • PGDM — MarketingApeejay School of Management · 2016–2018
  • M.A. — Tourism & Travel ManagementBanaras Hindu University · 2014–2016
  • BBAUniversity of Lucknow · 2011–2014

Certifications

  • Product Management FoundationAccredian · 2022
  • Design System Bootcamp2024
  • Certified Digital Marketing MasterDigital Vidya · 2020

Languages

  • EnglishFluent
  • HindiNative

Toolstack

Analytics & Experimentation
AmplitudeMixpanelGA4MetabaseSQLStatsigOptimizely
Product & Technical
JiraLinearNotionGitHubPostman
PMM & Competitive Intelligence
CrayonKlueGongSemrushAhrefsProfound
GTM & Automation
Clayn8nMoEngageBranch
AI & Building
ClaudeChatGPTCursorv0
Design & Publishing
FigmaFramerCanva

How I Actually Think

Data is a signal, not a sentence

I pull funnels, session replays, and cohort drops before forming any hypothesis. But numbers tell you what, user context tells you why. I don't move without both.

The best features feel inevitable in retrospect

If a feature needs a lot of explanation at launch, something went wrong in discovery. I look for behavior that's already happening and remove the friction around it. The best ideas are usually hiding in what users are already doing.

Build the smallest valid test first

Before full scoping, I look for a zero-eng or one-day proxy. If users don't respond to the proxy, they won't respond to the feature either.

Infrastructure is a product decision

Prompt pipelines, model evaluation, API architecture. Every choice at that layer shapes what users experience. I treat those choices like any other product decision.

Monetisation is a UX problem

Paywalls that feel punishing kill retention. The best upgrade moments feel like a natural next step, designed for the moment a user feels value, not the moment it's convenient for the business.

Retention is the real product

Activation metrics are vanity. D1/D7/D30 retention before celebrating any launch. A feature that brings users back is worth 10 features that only acquire them.

Let's connect

Let's talk product

I'm always happy to connect with people building interesting things. I am interested in Product Marketing, Product Manager, and Product Growth roles, as well as collaborations and good conversations about users, growth, and what makes products work.

Thinking in public

Selected articles on products, technology, and the systems behind them.

Published on MonoCloud ↗OAuth

The OAuth 2.0 Authorization Code Flow Explained

A step-by-step explanation of the authorization code flow, the roles involved, and why it remains the standard choice for many web applications.

Published on MonoCloud ↗Agent Security

AI Agent Security: 7 Real Incidents and Their Lessons

Seven real-world failures that show how agent permissions, secrets, tools, and identity break in practice.

Published on MonoCloud ↗OAuth

What Is OAuth 2.0? How It Works and When to Use It

An accessible overview of OAuth 2.0, its core roles and grants, and how to decide when it is the right authorization framework.

Published on MonoCloud ↗Identity & Access

Authentication vs Authorization: What's the Difference?

A practical comparison of identity verification and access control, with examples of how the two work together in real products.

Published on MonoCloud ↗Tokens

JWT Token Explained

A clear guide to JWT structure, signing, validation, claims, common use cases, and the security mistakes teams should avoid.

Published on MonoCloud ↗Authorization

What Are Cedar Policies? Human-Readable Authorization Explained

How Cedar expresses authorization rules, why it goes beyond static scopes, and where policy-based access fits.

Published on MonoCloud ↗Developer Products

Next.js Authentication: The Complete 2026 Guide

A practical guide to authentication choices, sessions, tokens, route protection, and implementation patterns in Next.js.

Back to My Work

All Work

Case studies across AI platforms, consumer products, B2B APIs, SaaS monetisation, fintech, and growth.

01 / VoyceMe
Consumer Product

0 to 150K Users by Following What Users Built, Not What We Designed

Fableverse launched with curated story scenarios. Users had other ideas. I followed the behavioral signal, character ownership, message depth, image generation, and rebuilt the product arc around what was actually driving retention.

Consumer Product0→1RetentionUGC
View case study →
02 / VoyceMe
B2B Platform

Turning an Internal AI Engine Into a B2B API, and What Partners Broke

The Scene Engine worked perfectly for Fableverse because we knew where all the edges were. I productised it for external chat platforms, and every partner integration revealed an assumption we hadn't known we were making.

B2B PlatformAPI DesignDeveloper Experience
View case study →
03 / VoyceMe
AI Infrastructure

Building the AI Infrastructure That Powered Consumer and B2B at the Same Time

Before the Scene Engine could power external partners, it had to become a real platform. I built the quality systems, prompt infrastructure, and training pipeline that turned an internal experiment into something accountable to paying clients.

AI InfrastructurePrompt EngineeringModel Evaluation
View case study →
04 / VoyceMe
Consumer Product

How UGC Characters Became Both the Growth Engine and the AI Foundation

UGC wasn't the original plan. Users showed us that ownership drove retention more than anything we'd designed. The creation avatar became the seed image for generation — connecting the consumer product and the AI platform in a way we hadn't anticipated.

UGCRetentionAI Systems0→1
View case study →
05 / Quso.ai
AI SaaS

Two User Types, One Broken Onboarding, 69% Conversion Lift

Trial-to-paid was stuck at 14%. Session data revealed two completely different user types being forced through the same flow. I built behaviorally-routed parallel paths — and the high-intent cohort had 83% higher ARPPU than before.

OnboardingBehavioural SegmentationConversion
View case study →
06 / Quso.ai
AI Feature

The Blank Page Problem That Was Killing AI Writer Adoption

Users were leaving the platform for 45–60 minutes to use ChatGPT and Canva. The first AI Writer flopped because of blank-input anxiety. A pill-based prompting system fixed the entry point and drove $17.8K MRR within 60 days.

AI FeatureBehavioral DiscoveryMRR Growth
View case study →
07 / Quso.ai
Monetisation

Flipping the Paywall to Surface Premium Value Earlier, 38% Lift

Fewer than 8% of free users were ever reaching premium features, not because they weren't interested, but because the paywall was in the way before they had any reason to believe it was worth paying for.

MonetisationReverse TrialPLG
View case study →
08 / Quso.ai
Pricing Strategy

From Three Undifferentiated Plans to a Hero-Led Pricing System

Our three plans had no clear story connecting them. I rebuilt the architecture around a hero plan, introduced modular add-ons, PPP-adjusted regional pricing, and a mobile-specific plan, 78% of paying users ended up on annual subscriptions.

Pricing StrategyMonetisationARPU Growth
View case study →
09 / Product Marketing
Retention Strategy

Half Our New Subscribers Left in Month One. The Dashboard Said Everything Was Fine.

Negative net MRR churn was hiding 46.79% first-month churn. Cohort behavior exposed the problem and became an early-warning retention system.

RetentionCohort AnalysisChurn Strategy
View case study →
10 / Product Marketing
Pricing & Packaging

Repricing a SaaS Product Without Breaking Conversion or Expansion

A scenario-led pricing decision balancing ARPU upside against conversion, retention, expansion, annual mix, and downside risk.

PricingPackagingScenario Modeling
View case study →
11 / Product Marketing
Monetisation

95% of Upgrade Drop-Off Happened Before Checkout

Checkout completion was healthy. The real bottleneck sat one step earlier, in getting high-intent users into checkout.

Funnel DiagnosisConversionMonetisation
View case study →
12 / Product Marketing
Lifecycle Strategy

Building a Product Marketing Operating System Across the Customer Lifecycle

A shared operating model connecting onboarding, activation, engagement, adoption, conversion, retention, and feedback.

LifecyclePMMMetrics Architecture
View case study →
13 / Product Marketing
Lifecycle & Retention

How I Turned Cancellation Data Into a Win-Back System

Exit-survey data became six churn segments, reason-specific treatments, and a 21-day recovery program instead of one generic win-back email.

Win-backSegmentationLifecycle
View case study →
14 / Product Marketing
Activation Strategy

Defining Activation From Retention Behavior, Not Task Completion

Completion events looked healthy, but retained users behaved differently. Activation was rebuilt around the behaviors associated with repeat value.

ActivationBehavioral AnalysisRetention
View case study →
15 / Product Marketing
Commercial Strategy

Why a 5:1 LTV:CAC Ratio Made Me Question Our Growth Strategy

A healthy-looking 5:1 ratio changed meaning once 8.5% monthly churn and a 2.4-month payback were read together.

Unit EconomicsGrowth StrategyCapital Allocation
View case study →
16 / Product Marketing
Pricing Research

Rethinking Subscription Pricing for Variable AI Usage

Competitive research across five products reframed the question from plan prices to the unit of value customers were being asked to buy.

Pricing ResearchCompetitive IntelligencePackaging
View case study →

Shivangi Tripathi

Product Manager · Platforms, APIs & Consumer Products · 0→1 Builder · 8+ years

Key Skills
Product Strategy
Product Roadmap
Feature Prioritization
Scope & Trade-offs
Experimentation & A/B Testing
User Flows
AI Product Systems
Product-Led Growth
Pricing Strategy
Platform Product Design
Funnel Analysis
Product Analytics
Cross-functional Leadership
Product Discovery
API Product Development
AI Platform Development
Experience
Product Manager — AI Platforms & APIs
Voyce.me
Mid 2024 – Present

Built the Fableverse AI platform from 0 → 150K+ users, leading 0→1 development of the image generation infrastructure (~1,000 images/day), internal model training and prompt intelligence systems, and APIs enabling external chat platforms to generate context-aware images.

  • Led UX definition for homepage discovery and the in-chat user lifecycle, including onboarding questions, narrative pacing, and action affordances (generate, regenerate, edit) that structured the roleplay interaction model
  • Authored detailed UX specifications for modals, edit flows, and generation controls (selection states, constraints, empty/loading states, fallback behavior), ensuring clear design-to-engineering handoffs
  • UX decisions contributed to ~1 hour average app session time and significantly deeper engagement on mobile vs web
  • Shifted roadmap focus to depth-first engagement, identifying message count and image interaction as key intent signals
  • Drove product changes that resulted in 27% of app users sending 50+ messages, 733 avg messages per app user (~30% higher than web)
  • Improved early retention for high-intent cohorts, achieving ~30% D1 retention for 20+ message users and up to 54% D1 retention in smaller cohorts
  • Owned product analytics instrumentation in partnership with the data team, defining event taxonomy, schemas, and properties across chat engagement, AI SEE image generation, UGC creation, and activation triggers
  • Designed funnel checkpoints and cohort logic (e.g., 20+ / 50+ messages, image generators, UGC creators) to ensure product questions were measurable and actionable
  • Used event-level insights to diagnose drop-offs, inform prioritization, and guide iteration across engagement and retention loops
  • Owned the product definition and UX of AI SEE image generation as a creator engagement and monetization surface inside chat
  • Defined generation behavior across prompt construction, async delivery, loading states, and fallback UX, balancing latency, model quality limitations, infrastructure cost, and chat continuity
  • Scaled SEE usage to ~1,000 image generations per day with entirely organic traffic, making SEE one of the platform's most-used interactive features
  • Led product definition for SEE API, extending VoyceMe's AI generation platform into a B2B product enabling external chat platforms to integrate real-time image generation
  • Defined API product behavior including generation request structure, prompt rendering from live chat context, async vs real-time delivery, latency thresholds, and error handling
  • Worked with AI engineers to improve model training targets and prompt rendering pipelines, ensuring generation quality across partner use cases
  • Designed client-facing usage dashboards and analytics instrumentation tracking API volume, latency, success rates, and downstream image interactions
  • Owned UGC character creation as a product system (create → test → regenerate → repeat), driving 63% UGC participation, 44% character creation penetration, and ~3 generations per user
  • Designed and optimized activation triggers inside product flows, achieving 19% sign-up conversion via character creation and 22% conversion on regenerate actions (highest-performing trigger)
  • Identified creator retention constraints (15–18%) and surfaced product-side levers to improve repeat creation and long-term engagement
  • Built internal tooling for dataset curation, prompt intelligence, and generation quality evaluation across the Scene Engine platform
  • Defined workflows for training data ingestion and annotation, including a custom browser plugin for collecting and tagging training images from the web
  • Developed systems for prompt similarity scoring, prompt rewriting, and prompt generalization to improve generation consistency
  • Helped establish model evaluation workflows, including test harness validation and bad-generation classification
Global Product Manager
Quso.ai (formerly vidyo.ai)
Jun 2023 – Jul 2025

Led product roadmap, monetization, and activation initiatives across web and mobile, contributing to $2M+ ARR. Owned feature delivery, lifecycle design, and PLG motion for a 25K+ MAU creator SaaS, combining user research, cohort analytics, and GTM execution.

  • Redesigned onboarding using behavioral segmentation and dynamic routing, improving homepage engagement from ~70% → 92% and first-week activation from 11.5% → 14.1%
  • Introduced guided walkthroughs and coach marks informed by session replay and drop-off analysis, increasing first core action completion by ~28% and feature adoption by 31%
  • Built churn prediction models using RFM and activity scoring across 7- and 30-day cohorts, reducing churn from 17% → 10.2%, and to ~7.8% for targeted cohorts
  • Led development and launch of AI Writer, AI Carousel, and AI Influencer; piloted Chrome extension for transcription workflows
  • AI Writer v1 increased free-to-paid conversion by 41% post-launch and added $17.8K MRR within 60 days
  • Shipped Workspace Collaboration features (team invites, approvals), achieving 18.4% adoption among active accounts within 45 days
  • Introduced reverse free trial across US & Canada cohorts, improving trial-to-paid conversion from 6.9% → 11.7% (+69%) and adding ~$31K ARR in 90 days
  • Launched feature-based add-ons, improving ARPU by 18% and contributing ~$51.2K in view-through revenue
  • Overhauled pricing architecture with modular, usage-based plans; 78% of paying users upgraded to annual subscriptions
  • Designed Amplitude event schema and dashboards, increasing active analytics usage by 28% and accelerating experiment iteration
  • Drove SEO and distribution flywheels (AI tool pages), adding 9.1K users, 2.8K trials, and 42% organic traffic growth over 90 days
Growth Product Manager
Tickertape (Smallcase)
Dec 2021 – May 2023
  • Owned product surfaces across onboarding, discovery, and premium conversion for a 1.2M+ MAU consumer fintech platform, partnering with design and engineering on scope and prioritization
  • Defined and shipped the iOS onboarding and migration flow, enabling 41K installs in 3 weeks and migrating ~79% of active web users within 14 days
  • Owned product definition and rollout of core features (ETF Screener, Signals, SGB Tracker), contributing to ~17% MoM activation lift for newly launched experiences
  • Redesigned onboarding and lifecycle flows using usage-based triggers, improving click-to-conversion from 1.1% → 2.3% across high-intent journeys
  • Informed pricing and upgrade mechanics through cohort and usage analysis, contributing to a 31% improvement in premium upgrade rate
Growth Product Manager
DeHaat
Oct 2020 – Dec 2021
  • Owned onboarding and activation flows for farmer-facing and AI advisory features used by hundreds of thousands of users
  • Drove UX and flow-level changes based on 15+ field visits and usability sessions, improving first-week feature usage by 21% and reducing early churn by 12%
  • Partnered with Tech PMs to define success events, localization requirements, and rollout sequencing, improving feature adoption by ~27%
Product Marketing Manager
Classplus
Mar 2018 – Oct 2021
  • Partnered with product and design to shape onboarding and creation flows for an educator-first SaaS platform scaled to 4M+ users
  • Contributed to product-led activation by improving setup flows and in-product guidance, increasing trial signups by 53% and reducing setup drop-offs by 18%
Education
PGDM — Marketing
Apeejay School of Management, Delhi
2018
M.A. — Tourism & Travel Management
Banaras Hindu University
2016
BBA
Lucknow University
2014
Certifications
  • Design System Bootcamp (2024) — Credential ID: jWpLTWCc
  • Global Certificate in Product Management & Product Management Foundation — Accredian (2022) — Credential ID: INDM16953
Tools
Amplitude Mixpanel GA4 SQL Metabase Statsig Optimizely Jira Linear Figma Notion Claude Cursor v0 GitHub Postman MoEngage Branch
Back to Home

The Lab

Frameworks I think with. All run in the browser, no data saved. Try them.

ST.